1. Information We Collect

We collect information when you:

• Request a quote
• Book a cleaning service
• Fill out a contact form
• Subscribe to updates or newsletters

The information we may collect includes:

• Name
• Email address
• Phone number
• Property address
• Property type (Airbnb, Vrbo, etc.)
• Number of bedrooms and bathrooms
• Service timing or schedule details
• Quote or service request information
• Any information you voluntarily submit through our forms

We may also collect basic technical information such as IP address, browser type, and operating system using tools like Google Analytics to improve website performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide cleaning quotes
• To confirm service availability
• To schedule Airbnb/Vrbo turnover cleaning services
• To communicate with you via phone, text, or email
• To respond to customer service requests
• To improve our website, services, and advertising performance

3. SMS / Text Messaging Consent

By submitting your phone number, you agree that Cleanbnb may contact you by call or text regarding your quote request, booking, service updates, or customer support.

• Message and data rates may apply
• You may opt out of marketing messages at any time by replying STOP

4. Information Protection

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who help us operate our business (such as scheduling tools, analytics providers, or communication services), only as necessary.

These providers are required to keep your information secure.

6. Third-Party Services

Some third-party tools or services (such as payment processors, analytics tools, or advertising platforms) may collect and process your information.

If you use these services, your data may be subject to their own privacy policies. We encourage you to review their policies.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.

7. Cookies & Advertising

We may use cookies and similar technologies to improve user experience and understand website usage.

We may also use services such as Google Ads, Meta (Facebook) pixels, analytics tools, and remarketing technologies to:

• Understand website activity
• Improve marketing performance
• Show relevant ads to past visitors

These tools do not directly identify you personally.

8. Payment Processing

If you make a payment online, payment information may be processed by third-party payment processors.

Cleanbnb does not store full credit card numbers on this website.

9. Children’s Privacy

Our website and services are intended for adults and property owners.

We do not knowingly collect personal information from children under 13.

10. Data Use for Cleaning Services

Cleanbnb is a short-term rental cleaning service. When you request a quote or booking, we may use your information to:

• Provide pricing estimates
• Understand your property cleaning needs
• Schedule and complete turnover cleaning services
• Communicate service updates

11. Online Only Policy

This Privacy Policy applies only to information collected through our website and online services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have any questions about this Privacy Policy, you may contact us: