Cleanbnb – Frequently Asked Questions

Maybe you have a few questions. That’s okay; most people do. Here is a quick collection of some of the questions people ask us, along with our answers. If you still have a question, don’t hesitate to contact us anytime. We would be happy to answer it for you.

What is Cleanbnb?

Cleanbnb specializes in providing top-notch cleaning services tailored for short-term rental properties, Airbnb/Vrbo, and vacation rentals. We help hosts maintain spotless spaces to impress guests, save time, and earn stellar reviews.

What areas do you serve?

We proudly serve in and around Cincinnati, OH, and surrounding cities. If your property is outside the Cincinnati area, contact us to see if we can accommodate your location.

Do you provide cleaning for non-Airbnb properties?

While our primary focus is on short-term rental properties, we also offer cleaning services for long-term rental turnovers, small offices, and private residences. Reach out to discuss your specific needs!

What’s included in a standard cleaning?

Our standard Airbnb cleaning includes:

  • Dusting and surface cleaning.
  • Sweeping, mopping, and vacuuming all floors.
  • Sanitizing bathrooms, including toilets, sinks, showers, and tubs.
  • Kitchen cleaning: counters, sinks, and appliances.
  • Resetting the property to your desired setup (e.g., folding towels, arranging pillows).
  • Restocking supplies like toiletries, coffee, and tea (host-provided).

    • Need additional services like deep cleaning or laundry? Just let us know!

    Do you bring your own cleaning supplies?

    Yes! Our professional cleaning teams bring all the necessary supplies and equipment. However, if you have specific products you prefer, let us know, and we’ll gladly use them.

    Can I schedule last-minute cleanings?

    Absolutely! We understand that guest turnovers can be unpredictable. We offer flexible scheduling and can accommodate last-minute bookings based on availability.

    How do I book a cleaning?

    Booking with Cleanbnb is easy:

  • 1. Contact us through our website or call us directly.
  • 2. Provide details about your property and cleaning needs.
  • 3. Schedule a cleaning at your convenience.

    • We’ll handle the rest, so you can focus on growing your rental business!

    How do I pay for services?

    We accept online payments via credit card. Once your cleaning is scheduled with a credit card on file, you’ll receive a booked reservation.

    Are your cleaners insured and vetted?

    Yes! All of our cleaning professionals are background-checked, trained, and insured. Your property is in safe hands with Cleanbnb.

    What if I’m not satisfied with a cleaning?

    Your satisfaction is our priority. If you’re not 100% happy, contact us within 24 hours, and we’ll send a cleaner back to reasonably address any issues at no extra charge.

    Why should I choose Cleanbnb?

    We understand the unique challenges of managing short-term rentals. Our services are designed to provide:

  • Reliability: Always on time, so your guests never wait.
  • Flexibility: Tailored to your schedule and guest turnover needs.
  • Excellence: Immaculate cleaning to wow your guests.

    • Let Cleanbnb handle your cleanings, so you can enjoy more bookings, better reviews, and less stress!

    Have more questions? Contact us today, and we’ll be happy to assist